Recent Posts

Saving Your Carpets After Water Damage

9/13/2017 (Permalink)

Water Damage Saving Your Carpets After Water Damage Office in Batesville, MS where there was standing water on the carpet from a water loss next door.

When your home or property takes on water, one of the first questions you ask is what can be saved.  In regards to the carpet and the carpet pad, the answer varies on the situation.  The age and quality of the carpet as well as how it was installed are factors to be considered.  These factors as well as the type of water that caused the damage play a key role in the restoration process. 

Previously we discussed the three categories of water and how they determine how we restore.  Category 1 is still considered clean water so the carpet and pad can usually be dried and restored in place.  Category 2 water is considered dirty so the pad is replaced in most cases but the carpet can usually be restored if it has been wet less than 48 hours.  Category 3 water which is often referred to as black water that comes into contact with carpet results in it being removed and discarded.  The reason for this is that Category 3 water can contain dangerous contaminants that are unhealthy for you to be in contact with it. 

Every water loss situation is different so that’s why it is important to contact a SERVPRO of Oxford/Batesville/Clarksdale to assess the situation.  We are a professional restoration company with certified water specialist that will be able to inspect your situation.  It is important to report the damage as soon as possible to limit the effects and lower the cost. 

How To Prevent Workplace Fires

9/13/2017 (Permalink)

We all know who to call if there is a fire (your local fire department) but there are also things we can do to help prevent them as well.  Most people have emergency plans for the homes but often forget about their workplace. 

Here are some tips to help a fire from happening in your office:

  • Don’t overload your outlets
  • Turn off electrical appliances at the end of each work day
  • Check electrical cords for damage and replace as needed. Also don’t put cords in areas where they might become trip hazards or stepped on.  
  • Keep heat producing equipment (computers, coffee makers, etc) away from anything that might burn

These tips are helpful in prevention of fires.  You may also want to have a fire safety meeting as well as appoint someone to be in charge of checking this list periodically and making sure the office is in compliance.  If a fire does occur SERVPRO of Oxford/Batesville/Clarksdale is here ready to help. 

Flood Waters Are Beginning To Go Down... Now What?

9/7/2017 (Permalink)

Storm Damage Flood Waters Are Beginning To Go Down... Now What? Hurricane Harvey Relief Efforts

With all the hurricanes and natural disasters in the news right now, it is important to know the steps to follow once the rain and flood waters have left your home or business.  The aftermath of the water damage can be overwhelming task to face and can sometimes feel impossible.  This is where SERVPRO of Oxford/Batesville/Clarksdale motto of “Ready For Whatever Happens” comes in to play.  Not only are our phone lines open 24/7 but we also have a staff of well trained technicians ready to help.  

Here’s what you can do until help arrives per the American Red Cross:

  • Continue listening to a NOAA Weather Radio or the local news for the latest updates.
  • Stay alert for extended rainfall and subsequent flooding even after the hurricane or tropical storm has ended.
  • If you evacuated, return home only when officials say it is safe.
  • Drive only if necessary and avoid flooded roads and washed out bridges.
  • Keep away from loose or dangling power lines and report them immediately to the power company.
  • Stay out of any building that has water around it.
  • Inspect your home for damage. Take pictures of damage, both of the building and its contents, for insurance purposes.
  • Use flashlights in the dark. Do NOT use candles.
  • Avoid drinking or preparing food with tap water until you are sure it’s not contaminated.
  • Check refrigerated food for spoilage. If in doubt, throw it out.
  • Wear protective clothing and be cautious when cleaning up to avoid injury.
  • Watch animals closely and keep them under your direct control.
  • Use the telephone only for emergency calls.

How You Can Help With Hurrican Harvey

8/29/2017 (Permalink)

Storm Damage How You Can Help With Hurrican Harvey Sunday in Houston, TX Thomas B. Shea/Agence France-Presse — Getty Images


Dear Chamber Members,

I’m sure most of you are aware of the severity of the devastation and flooding that has engulfed many areas in Texas as a result of Hurricane Harvey. If you have seen pictures you know this devastation is beyond anything our minds can even imagine. Communities are in great need right now, with homes, businesses, schools, and more, all underwater. Here is our opportunity to help!

I am challenging EVERYONE in Oxford and Lafayette County…….and I mean EVERYONE, to give! I encourage businesses, churches, schools, the University, etc. to donate whatever they can.
The items needed are: 
· cleaning supplies
· first aid kits
· bleach
· rubber gloves
· hand sanitizer
· towels (new)
· diapers & baby wipes
· baby formula
· dry pet food

Monetary donations are also being accepted to cover the expense of the very large rental truck that has been secured as well as gas to transport the items.

Here’s the thing…donate whatever you can. Even if it’s one small thing, please give--it might be a big thing to someone else. Let’s do this, Oxford!

There will be a truck leaving Oxford on Thursday afternoon headed to Texas and we hope it will be filled to the brim!

We need all items to the Chamber of Commerce by NOON on Thursday!

Remember, a community is a place, but it is much more than that. It is that feeling that exists in our hearts when we think of our families, our friends, our neighbors, and our homes. More importantly, it is the desire to share that feeling with those who need it most; those that may have lost all of those things. Please give!

David Guyton
Chairman of the Board of Directors
Oxford/Lafayette County Chamber of Commerce

Three Catergories Of Water

8/3/2017 (Permalink)

Water Damage Three Catergories Of Water Water damage in an Oxford, MS Condo

Water damage in your home or business is something few are prepared for.  The first step is to find out where the water is coming from and stop it.  Depending on where or how the water got there helps SERVPRO follow the proper protocol for mitigation and restoration.  Our crew at SERVPRO of Oxford, Batesville, Clarksdale follows the IICRC Standards for Professional Water Damage Restoration which breaks water down into three categories.

Category 1- water orginated from a sanitary source and does not pose substantial risk from dermal, ingestion, or inhalation exposure (example burst water pipes, failed supply lines on appliances, vertically falling rainwater)

Category 2- significant contamination and has potential to cause discomfort or sickness if contacted or consumed. (example- water coming from dishwasher or washing machine overflow)

Category 3- Commonly referred to as "black water" this water is grossly contaminated and can contain pathogens or toxic agents. (example- sewage backup or flooding from rivers)

If you experience a water leak/damage, SERVPRO of Oxford, Batesville, Clarksdale is always here to help!! Call us 24 hours/ 7 days a week at 662-281-1881!

Is Your Oxford, MS Business Ready For Whatever Happens?

7/28/2017 (Permalink)

Commercial Is Your Oxford, MS Business Ready For Whatever Happens? A SERVPRO ERP Commercial Walkthrough

Did you know that 50% of businesses may never reopen after experiencing flood or fire damage?  A large majority of the ones that do re-open had a plan in place before the emergency happened.  Pre-planning can serve as an insurance policy aimed at giving you that reassurance that you have an action plan in place for your company.  An Emergency Ready Plan (ERP) gives you just that, a cohesive and efficient plan.

Having a plan in place not only gives you a peace of mind and a game plan for emergency situations it also gives that same peace to employees.  Employees now have a deeper trust in their business and have less to worry about. 

Advantages of having an ERP:

  • A free outline of your business
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.
  • Establishes SERVPRO of Oxford, Batesville, Clarksdale as your disaster mitigation and restoration provider.
  • A plan to help you get back into your building following a disaster.

No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Call us today at 662-281-1881 to set up a free appointment and get started.

SERVPRO of Oxford, Batesville, Clarksdale Heads To Storm In Kansas

7/28/2017 (Permalink)

Storm Damage SERVPRO of Oxford, Batesville, Clarksdale Heads To Storm In Kansas SERVPRO of Oxford, Batesville, Clarksdale on STORM in Kansas.

Throughout the year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.  Many times heavy rain fall over a significant amount of time can lead to flooding.  This can cause homeowners to feel overwhelmed and confused on what should happen next. 

SERVPRO of Oxford, Batesville, Clarksdale is always ready to help our local customers as well as other franchises that may experience natural disasters.  Nationwide, SERVPRO has over 1,600 franchises who can mobilize and travel to assist in disaster clean up in communities across the United States. 

The last week of July 2017 the Kansas City area received large amounts of rainfall that led to flooding in the area.  Our SERVPRO of Oxford, Batesville, Clarksdale was asked to respond and travel to assist.  Within 24 hours of receiving that phone call we already had crews in homes helping extract water and begin the drying process. 

This should ease any hesitation you may have if you experienced the same kind of flooding to know you can rely on SERVPRO to turn a stressful situation into a manageable, professional experience.

SERVPRO of Oxford, Batesville, Clarksdale is here to help, available 24 hours a day, 7 days a week.   

How Mold Can Spread

7/28/2017 (Permalink)

Mold Remediation How Mold Can Spread Our production crew onsite at a commercial HVAC

Mold can be found almost anywhere, especially if you look hard enough.  Most types of mold are present in nature so as long as your spore count is less inside than outside you are at a safe level inside your home or business.  Mold starts out as a spore mass in the air and remains there until they settle on a surface.   This surface needs to be organic and only needs two days and the warmer temperature to grow. 

Controlling the humidity in your home or business will help with growth prevention.  This means taking the time and money to maintain your HVAC and air ducts.  HVACs that are not performing at optimum capacity can keep the air feeling warm and damp and increase spores and/or create the right temperature for them to settle and grow. 

This commercial space had an HVAC that working at half its power and created the perfect scenario for mold growth.  Not only were we able to clean the HVAC but wipe down the area with anti-microbial to kill any spores as well as purify the air. 

Our SERVPRO of Oxford, Batesville, Clarksdale team is equipped with IICRC Mold Remediation.  This ensures the job is handled properly and every option is used to remediate as well as prevent the reoccurrence.

Why Choose SERVPRO for Fire or Water Damage Cleanup and Restoration

7/18/2017 (Permalink)

Fire Damage Why Choose SERVPRO for Fire or Water Damage Cleanup and Restoration Ready to help your business, whatever happens.

When disaster happens within your business it’s important to know who to call.  SERVPRO of Oxford, Batesville, Clarksdale works to exceed customers’ expectations and be ready for when you need us most. 

7 Reasons Why You Should Choose SERVPRO  

  1. 24-Hour Emergency Response

Rapid response is crucial to controlling damage, downtime and recovery costs and when you choose SERVPRO.

  1. You’re informed from start to finish

Communication helps keep everyone informed and puts nerves at ease during more stressful times.  You will be aware of the job status and progress along the way to completion. 

  1. Shorter Recovery Time

We understand anytime your business’ doors are closed, there is a negative impact on everyone.  We arrive to the site as quickly as possible and begin mitigation.  This allows cleanup and restoration to happen in an efficient time which will have your doors open as soon as possible. 

  1. Saves You Money

When our team is able to properly restore items to preloss conditions not only saves you money on replacing those items, it also salvages treasured belongings.

  1. Already Have A Plan In Place Before Disaster Strikes

Businesses that take advantage of our Emergency Response Profile (ERP) will already have a plan of action at their fingertips in the event of an emergency situation.  This lessens some of the stress because you already have a plan of action.

  1. Array of services for your cleanup needs

You do not have to find more vendors to clean your carpets, or remove the water, or deodorize, or clean your hard floors.  SERVPRO offers those services and more so you don’t have to call numerous places and schedule all these different services. 

  1. National leader in large loss response teams

There are over 1,600 SERVPRO’s nationwide all ready to help you in your time of crisis.  This means that when disaster strikes not only is SERVPRO there but they have resources within their network of franchises to help as well. 

Why Bleach Doesn't Kill Mold

7/13/2017 (Permalink)

Mold Remediation Why Bleach Doesn't Kill Mold We build containment to protect your business as we begin the mold removal process.

Bleach has always been a staple cleaning agent that can do wonders on stains and killing germs. One common misconception about bleach is that it should be used to remove mold.

Why You Don’t Want To Use Bleach To Kill Mold

  1. It promotes mold growth on porous surfaces because bleach is made up of about 90% water
  2. It only removes the color, leaving the roots that will continue to grow
  3. The EPA and OSHA both advise against using bleach
  4. Bleach can also be harmful for surfaces. (It will weaken wood and corrode metal)
  5. Bleach is harmful to your skin, lungs, and eyes
  6. Mixing Bleach with other cleaners (acids) increases its corrosive nature
  7. Bleach loses its sanitizing agent when it’s mixed with an organic material

In every mold remediation job we encounter, we follow the IICRC recommended protocol for safe mold removal. This ensures the killing of the mold you see and can’t see.

Finding mold in your home or business can be scary, if you have questions about mold in the Oxford, Batesville, Clarksdale area call SERVPRO at 662-281-1881