What our Customers say...
On time and did what they said they would do.
I had a water leak go unnoticed inside my house for a couple of days, and I called SERVPRO as soon as I noticed dampness and an odor. SERVPRO was prompt and informative. All of the employees were kind and gave a status report after each site visit. The equipment dried out the carpet, sheetrock, and insulation. I would highly recommend them in the Oxford area!
The team was very professional and knowledgeable in carrying out the repairs.
Thankfully SERVPRO was here to help.
Tori Card did a great job keeping me informed of the work performed, answering many of my questions long after regular business hours. I appreciate Tori being flexible to meet with my insurance adjuster at a moments notice.
Jason and Toby kept me informed and did an excellent job.
A recent leak flooded our basement and SERVPRO came to the rescue! It is cleaner than it has ever been!! Honest, professional, friendly service. We can’t thank you enough.
I was most satisfied with the way they handled the logistic problems.
The SERVPRO team that took care of my home were courteous, friendly and professional. They were easy to schedule appointment times, called ahead of arrival time which was great.
Wonderful crew. Feel they went above and beyond.
The guys were respectful and they did an awesome job during the process of water leaking in my home.
They did a great job, would recommend.
They are very professional, courteous and prompt in response to service.
Great job as usual. The SERVPRO team is always there when we need them no matter what size the job.
Very pleased with the crew and the job they performed.
They were quick to get started on the work. Technicians were nice and polite, especially Suzanne who was nothing but helpful. Overall great work.
Team showed up quickly and was great to work with.
SERVPRO kept in constant contact with me, updating me on the condition of my home. They were fabulous.
Very prompt and professional service. I will highly recommend you if a friend needs flood remediation.
Ray, Brad, Tyler, Matt and Tori were so awesome, respectful, kind, patient, and very knowledgeable. They were terrific. Thank you for coming to Texas.
Nice staff...good job.
Great service after hours and willing to always make things right and make customer feel satisfied with any and all work.
SERVPRO is amazing. They really saved the day when our upstairs hot water heater on the second floor burst not once but on two separate occasions. Steve and his crew responded in force extremely quickly. They stayed for over 18 hours until all water was removed and their equipment was placed. On both occasions they even came in at 4 am to remove the equipment so we would not be disrupted. All of my experiences with SERVPRO have been wonderful and I would definitely recommend them to anyone.
The crew was great and I am pleased with my experience.
SERVPRO really helped us out when our house burned. Matt was there quickly and explained the cleaning and pack out process to us. Suzanne diligently went through all of our belongings and helped explain to us what could and could not be cleaned. Nat and Brian were there to answer any questions that we had throughout the process.
The SERVPRO crew took such great care of us. After pumping out all of the water from our basement they took time to bring out all of our furniture and store it in our garage. They even hauled off all of the trash for us so it did not sit on the street. Thank you so much to Matt, Brian, Will, Brad and Tyler for a super job.
Matt and the SERVPRO crew were excellent. They explained each step of the process in a way I felt comfortable, and even cleaned my carpet at the end of the job. I would definitely use them in the future if needed.
Thanks a ton!
These guys did a great job, and who we call when we need help.
They did a great job and even finished earlier than expected. Suzanne did a great job and never stopped working.
The guys were professional, on time and did a great job.
The guys did a great job.
Great experience and customer service.
Keep up the good work.
I'd like to express my sincere thanks to the SERVPRO crew who made the trip up from Mississippi to help Kansas Citians who were affected by our recent storm. Matt, Ray, Tyler, Danny and Brad encountered us in sad and messy circumstances, and they managed to model strength, compassion, kindness and decency, during a challenging time for our family. We will forever be in their debt. Thank you for everything.
Everyone went over and beyond my expectations! Since I had never experienced anything at all I didn't know what to expect. The crew was fantastic!!! Thanks for everything, especially driving up from Mississippi. Great service all around!
I appreciate everything y'all did, you went above and beyond.
Thanks for the prompt response and help!
These guys are great!
SERVPRO has just completed cleanup services - soot damage resulting from a gas leak/fire logs. From start to finish, it was a 10-12 day cleanup. They (Suzanne, Nathaniel, Bradley, Tyler, Ray) did an EXCELLENT job! They worked like Trojans and, during the entire time, were extremely knowledgeable, professional, and courteous! This was our first experience w/SERVPRO but, if ever a situation occurs, we will definitely use SERVPRO! The experience was an overwhelming/tremendous challenge but they were THE greatest factor in helping us make it! HUGE KUDOS TO Suzanne, Nathaniel, Matt, Bradley, Tyler, Ray!
They were all great and hard working.
We received a call that pipes had burst at our home in Oxford and water was everywhere. Because we were three hours away, we had to rely on neighbors and SERVPRO. Within an hour of the time we alerted SERVPRO they were at my house taking control of the situation. They worked tirelessly until the wee hours of the morning to clean up the massive water damage in all three floors of our home. The next da,y I found those same professionals working again at my house and assuring me that all would be ok. We no doubt had the "A" team on our side! I never saw SERVPRO team members stop working to salvage and dry out our house. The care they took was above and beyond. Also, each person I came into contact with seemed to genuinely care about our loss and wanted to do whatever it took to make it better. We want you to know how much that meant and how appreciated you are! What a tremendous team you have!!!
Guys were awesome. Thanks!
Very prompt service, friendly
Prompt, friendly, reassuring, knowledgeable and just fabulous in every detail. I have been singing their praises to all my friends! Truly don't know what I would have done without them!!
Courteous and professional.
SERVPRO was great and quickly responded to my problem. Very happy with their work.
Wonderful people to work with. Very pleased with their service.
Crew was great and very professional.
Exceptional service. Very attentive and knowledgeable and accommodating.
They did a great job!