Recent Why SERVPRO Posts

We're Always Here to Help

6/10/2022 (Permalink)

Timestamp: Wednesday - 8:45 pm. 

You hear a deep gurgling noise in the kitchen, and the next thing you know, water is everywhere. 

Who do you call?

Timestamp: Monday - 5:30 pm. 

You get home from work and realize your child must have left the water running before school.  Water is all over the bathroom and going into the hallway.

Who do you call?

Timestamp: Tuesday - 11:45 am.

You discover that your recently evicted tenant left a nasty mess in every room and a fridge full of rotten food.  It's too much to even think of handling on your own.

Who do you call?

Timestamp: Sunday - 3:23 am.

The ring of your work cell wakes you from a deep sleep because the sprinkler system malfunctioned and there is standing water throughout the facility.

Who do you call?

The answer is easy!

SERVPRO of Oxford/Batesville/Clarksdale!

We know there's never a good time for an emergency, so our business hours are 24/7/365.  Put us in your phone so we'll be there when you need us.  Call: 662-281-1881. 

We're always here to help.

Dorm Cleanups in Oxford, MS

4/8/2022 (Permalink)

A girl wearing headphones sings into a karaoke microphone while standing on a clothes-covered bed in a messy dorm room We'll make it "Like it never even happened."

The end of the semester will be here before you know it.  Do you have a son or daughter in campus housing?  Finals will be here soon, and the deadline for checking out of their rooms is within 24 hours of their last final exam.  Their rooms need to be clean at checkout, or the school will assess charges to their account.  You know how that goes in most cases -- you wind up with the bill.

Your student should have received a Room Condition Report at move-in.  This is what will be used to assess damages to the rooms and the resulting fees. 

Final exams for the Spring semester are May 2-6, 2022.  Your student has hopefully started preparing for finals, but it's easy for the room cleanup to get lost in the chaos of it all.  The student is expected to thoroughly clean the room, wipe down all of the furniture and appliances, wipe down the closets, window sills and blinds.  Mirrors and windows need to be cleaned, and the room needs to be swept and mopped.  If the room is left unclean or unsanitary, including the furniture, the school will not consider that as normal wear and tear.  It will be classified as damaged and fines will be assessed.  The same goes for large marks on the walls beyond scuffs.  The most recent fee listing for an unclean room assesses a minimum fee of $25 per bag of trash removed.  That could add up very quickly!

What if there was another way?  Leave the cleaning to us!  SERVPRO of Oxford/Batesville/Clarksdale is always here to help.  Give us a call at 662-281-1881.  We would be happy to discuss your needs and come up with a plan to get your student's room back up to school standards.  Your child could study for their final exams and prepare to move out in peace.

Living on campus can be wild.  We'll help make the mess "Like it never even happened."

My Oxford, MS House Smells Like Nicotine!

2/23/2022 (Permalink)

Used cigarettes spell out the word "NO" Treat left-behind nicotine and tar before moving in, or it will almost certainly return!

Photographs tell a story, but sometimes the story leaves out a few details.  This is especially true with the current real estate market.  Properties are often snapped up based solely off the listing photos.  What a surprise when the new homeowner gets their first good look at what they bought and realizes the former owner must have been a heavy indoor smoker.  For decades.

Now what?

The smell left behind after years of heavy smoking isn't something that goes away without assistance, and sometimes it is next to impossible to get all of it out, but there are some things you can do to lessen the severity.  No, we don't mean plugging in an air freshener and calling it a day.    Before beginning any nicotine cleaning, it's a good idea to have the air ducts cleaned.  Air is recirculated throughout a home, so possible years of buildup could be lurking in your ducts. 

Once the ducts are clean, the inside needs a thorough scrubbing and encapsulation (sealing).  This means that cabinets, vanities, and other hard surfaces need to be cleaned to remove the tar left behind after a smoker leaves.  Walls and ceilings should be repainted with a stain-blocking primer after washing the walls with a strong cleaner formulated to combat tar and nicotine.  Simply painting over a smoker's walls will not work because stains will eventually bleed through. 

It is important to make sure all of the steps are performed, otherwise, the smell will almost definitely return.  It can be a bit overwhelming.

Why not make one call and have all of it handled?

SERVPRO of Oxford/Batesville/Clarksdale has it covered!  Air duct cleaning, encapsulation, fogging, and anything else needed to get your new home smoke-free, we've got you.  Give us a call to discuss your needs at 662-281-1881.

We're always here to help.

Crime Scene Cleaning in Clarksdale, MS

2/8/2022 (Permalink)

Criminal with crowbar is spying through the window blinds. Should something bad happen, we're always here to help.

Local crime rates are skyrocketing all across the nation.  Crimes can happen anywhere, but when it happens at home, it's personal.  Once your home has been designated a crime scene, many important decisions have to be made.

Who cleans up the mess?

This generally falls to the homeowner.

People often feel violated after a crime is committed on their property, no matter the size or type of crime that occurred.  Someone could easily become overwhelmed at the idea of cleaning and restoring their home after such a traumatic experience.

Additionally, specialized cleaning processes are often required to remove the chemicals left behind after police gather evidence, as is the case with fingerprint powder.  Should the crime involve bloodshed, the area must be properly cleaned and sanitized to eliminate any bloodborne pathogens that could transmit infectious diseases.

SERVPRO of Oxford/Batesville/Clarksdale is a local provider of Crime Scene Cleanup services.  Our technicians utilize the proper PPE and are trained in the proper cleaning techniques.  We are always sensitive to your needs and strive to quickly and discretely restore your property from the "crime scene" to the place that you call home.

We hope it never happens to you, but should you need a Crime Scene Cleaner at your home, call SERVPRO of Oxford/Batesville/Clarksdale at 662-281-1881.

We're always here to help.

Let That Air Flow!

1/31/2022 (Permalink)

A dirty lint filter sits in the open door of a clothes dryer There's more to dryer vent maintenance than cleaning off the screen!

There's nothing better than the smell of clean laundry, fresh out of the dryer. The dryer is one of the most-used appliances in a home. Proper maintenance is essential to keep your machine running at peak performance. Not only that, ignoring one of the primary maintenance tasks could cause your dryer – and your home – to go up in flames! The leading cause of dryer fires is a failure to properly clean them. There are close to 3,000 home clothes dryer fires every year, resulting in $35 million in property loss. Keep an eye out for some tell-tale signs that you need to level up your dryer maintenance game.

 Has this ever happened to you? Your dryer worked like a champ until you noticed that sometimes you needed to add more time to the cycle to make sure the clothes were totally dry. You clean off the lint screen every time you finish a load, so maybe the dryer is just aging? Not necessarily. Cleaning the lint screen is the first part of dryer maintenance. Periodically, give it a deep clean and a rinse! Dryer sheets leave behind a residue that can build up and cause an issue. While you're at it, wipe down the inside drum of the dryer with a touch of rubbing alcohol on a microfiber cloth. Finish it by removing the lint trap screen and using a dryer lint brush to clean out the lint built up inside. It's like a spa day for your dryer!

It's also important to watch the size of your dryer loads. Just because your dryer might claim to have extra capacity, it doesn't mean your college kid should come home and shove two months' worth of clothes into one load! Overfilling your dryer uses more energy and not all of the clothes are likely getting completely dry. That sour, musty smell is never a good look on anyone! Show some restraint and dry regular-sized loads of clothes each time.

Outdoor build-up like dirt, snow and even lawn debris can often affect the vent cover on the exterior of your home. Dryer fires are more prevalent in the fall and winter, so be sure to keep the area clear.

The most important part of dryer maintenance lies within the exhaust vent. At a minimum, your exhaust vent should be completely cleaned every two years. This can be done professionally, but if you're the DIY-type, it's a relatively easy job. Here's how to do it:

  • Unplug the dryer and detach the vent hose from the wall. Use a screwdriver to unfasten the holding clamps.
  • Carefully remove the vent hose from the dryer and use the crevice tool on your vacuum cleaner to suck out the lint. Do both ends of the hose until it's all gone, but be gentle so the hose won't be damaged.
  • Find a clog? A wire hanger can snake out any large clogs. Be careful not to scratch the sides!
  • Reattach your hose with the clamps and slide it back into place.
  • Go outside and remove the exterior vent cover. Wear gloves and clear out the lint.
  • Plug in the machine and run it empty on the air dry setting for 20 minutes. Make sure air is blowing out of the vent before replacing the outside cover.
  • You're done!
  • Make it easy to keep up your dryer's maintenance by scheduling a recurring reminder on your phone!

    Don't feel like doing it yourself?  Call us for your dryer vent cleaning!  Save our number on your phone: 662-281-1881.

    We're always here to help at SERVPRO of Oxford/Batesville/Clarksdale.

    Disasters Never Take a Day Off

    1/4/2022 (Permalink)

    All text image stating "We're Open 24 Hours Every Day" We have leap years covered - we're open 24/7/366!

    We made it through the holidays!  Hopefully they went off without a hitch and you got to relax and spend time with your family and friends.

    Wouldn't it be great if we had the ability to schedule a disaster?  That way, we could push it out until the 12th of Never and we wouldn't have to worry about it! 

    We know it doesn't always work out that way.

    Pipes burst, fires spread, and accidents happen, usually at the most inconvenient time possible.

    SERVPRO of Oxford/Batesville/Clarksdale is available 24/7/365 for your emergency disaster cleanup.  Put our number in your phone: 662-281-1881.  We have crews on call to make it "Like it never even happened."

    Disasters don't stop for the holidays, and neither do we.  We're always here to help.

    We're There When You Need Us - 24/7/365

    6/14/2021 (Permalink)

    A worker in PPE mops the floor as part of an emergency cleaning in Oxford, MS. We'll be there when you need us, 24/7/365

    Wouldn't life be convenient if everything stayed on schedule?  Everything happens on schedule, and the weekends are only for rest and relaxation.   Maybe in a perfect world… 

    But this is the real world.  Disasters never take a day off.  Sometimes the emergency you experience is at 3 am.  A burst pipe isn't going to wait until Monday morning.  The lightning bolt that zaps the tree in front of your house, sending it crashing into your living room doesn't care that you were trying to sleep.  Once the fire department extinguishes the blaze, someone's got to come out and start to clean up the mess.

    That's when you call SERVPRO of Oxford/Batesville/Clarksdale!  Did you know that we have a team on-call every weekend?  Your call will be answered 24/7, and we'll be there when you need us.  We are Faster to Any Size Disaster.

    When you experience a fire loss, have water damage, or experience an urgent emergency, you need to know that someone is available to help you immediately.  Call SERVPRO of Oxford/Batesville/Clarksdale today at 662-281-1881.  Any time of day or night, we'll make it "Like it never even happened."

    End of Semester Dorm Cleaning in Oxford, MS

    4/9/2021 (Permalink)

    A college student sits on stairs while studying Let us focus on cleaning so they can focus on their studies.

    The end of the semester will be here before you know it.  Do you have a son or daughter in campus housing?  Finals will be here soon, and the deadline for checking out of their rooms is within 24 hours of their last final exam.  Their rooms need to be clean at checkout, or the school will assess charges to their account.  You know how that goes in most cases -- you wind up with the bill.

    Your student should have received a Room Condition Report at move-in.  This is what will be used to assess damages to the rooms and the resulting fees. 

    Final exams for the Spring semester are April 26-30, 2021.  Your student has hopefully started preparing for finals, but it's easy for the room cleanup to get lost in the chaos of it all.  The student is expected to thoroughly clean the room, wipe down all of the furniture and appliances, wipe down the closets, window sills and blinds.  Mirrors and windows need to be cleaned, and the room needs to be swept and mopped.  If the room is left unclean or unsanitary, including the furniture, the school will not consider that as normal wear and tear.  It will be classified as damaged and fines will be assessed.  The same goes for large marks on the walls beyond scuffs.  The most recent fee listing for an unclean room charges a minimum of $25 per bag of trash removed.  That could add up very quickly!

    What if there was another way?  Leave the cleaning to us!  SERVPRO of Oxford/Batesville/Clarksdale is always here to help.  Give us a call at 662-281-1881.  We would be happy to discuss your needs and come up with a plan to get their room back up to school standards.  Your child could study for their final exams and prepare to move out in peace.

    Living on campus can be wild.  We'll help make the mess "Like it never even happened."

    When Minutes Matter

    3/17/2021 (Permalink)

    SERVPRO truck in front of building Our specialists are on call and ready to help 24/7.

    Emergencies can be very traumatic.  In an emergency situation, time is often of the essence.  This is particularly true with water damage.  Water is invasive and once it saturates the walls, mold and mildew have the chance to form.  Beyond that, metal can corrode and the chance of biohazard contamination increases.  When you have a water emergency, call SERVPRO of Oxford/Batesville/Clarksdale.  We’re always here to help.

    Should you suffer a fire loss, SERVPRO of Oxford/Batesville/Clarksdale is fast to respond and clean up the mess.  Fires are traumatic due to the personal and sentimental items that are often damaged by the soot left behind.  While not everything can be saved, some items can be restored.  We understand how important these items are to you and will work hard to restore them to pre-fire condition.  We’ll remove the soot from your house so you can come home.  We’ll make it “Like it never even happened.”

    When a time-sensitive emergency such as a water loss or fire loss requires a fast response, give the professionals at SERVPRO of Oxford/Batesville/Clarksdale a call at 662-281-1881. 

    We’re always here to help.

    We Now Do Reconstruction

    2/11/2021 (Permalink)

    Did you know that along with water mitigation and fire restoration SERVPRO of Oxford/Batesville/Clarksdale also does reconstruction?  After our highly trained technicians are done drying a structure or restoring a home after a fire, we also have a team that can put it all back together to truly make it “Like it never even happened.”  Below are some of the excellent services our reconstruction team can help you with.

    • Drywall repair and installment
    • Painting
    • Floor repair and replacement
    • Kitchen and bath installation
    • Ceiling repair
    • Cabinet and trim installation
    • Fixture installation
    • Insulation installation
    • Storage options for your belongings while repairs are being made

    So, if you suffer from water or fire damage, give us a call at 662-281-1881.  Our team stands ready to help with any size disaster. 

    Thermal Imaging

    2/8/2021 (Permalink)

    Thermal imaging was first developed for military use during the Korean War.  This kind of imaging uses temperature to distinguish hot and cold temperatures through walls and long distances.  It is used by firefighters to see through smoke and find people; It is also used by law enforcement to locate suspects and handle search and rescue efforts.  But those aren’t the only ways it can be effective or helpful. 

    We use it to locate water trapped within walls or floors.  Water damage can create long term issues if not detected soon enough.  That’s why it is important to catch the source of the water and correct the problem and dry out any affected materials before it is too late.  Thermal imaging may be the solution before one has to take a destructive approach.  Although, thermal imaging cannon “see” water, it can detect differences in temperature that could indicate a location to test.  This is just one of the reasons why SERVPRO of Oxford/Batesville/Clarksdale can be of service to you.  If you suspect water damage, give us a call at 662-281-1881. 

    3 Types of Foundations: Pros and Cons

    1/5/2021 (Permalink)

    The foundation of a structure is the load bearing portion, typically built below ground.  This portion serves 3 purposes.

    1. Support the structure
    2. Keep out groundwater
    3. Function as a barrier to water and soil vapor

    But, when deciding on the foundation of your home, it’s important to know the pros and cons of each option.

    • Slab Foundations:

    These are the most cost efficient as well as the most common of the choices.  The process is simple, the slab starts with concrete footing poured 24 inches below projected finish grade.  Then concrete blocks are placed on top of the footers, internal piping is placed, then rock filler is added, and four inches of concrete poured on top.

    The advantages of a slab foundation are that they are low maintenance and the least expensive option.  The disadvantages are that there is a higher potential for expensive repairs because plumbing is placed below the slab.  This means if there is a problem, the concrete would have to be broken to reach the issues at hand.  Another disadvantage is that a slab foundation has minimal protection from storms and bad weather. 

    • Crawlspace Foundations:

    Homes with crawlspace foundations are raised a few feet off the ground.  As with slab foundations, footing is placed, and concrete blocks are placed the create the support for the walls. 

    The advantages of a crawlspace foundation are the easy access for repairs to plumbing, electrical, piping, and ductwork.  A second advantage is warmer floors.  Because the floor is elevated and the underlying space is conditioned, the floors tend to be much warmer than a concrete slab. The disadvantages are that crawlspaces are prone to moisture.  It is important to keep an eye on your crawlspace to ensure you have proper insulation and ventilation.  Even with cutting edge vapor barriers there can still be potential for mold and fungi to grow due to increased moisture.  A second disadvantage is there is, like with slab foundations, little to no protection from storm and weather. 

    • Basement Foundations:

    A basement is an eight-foot hole that ends in a concrete slab.  In the past, basements were built with cinder blocks, but they were prone to structural failures and leaks over time.  Nowadays, basements are built with poured concrete walls, which have improved the structural integrity on the foundation over time.

    The advantages of a basement foundation are the extended square footage, easy access for repairs, and storm protection.  Having the additional space at a much lower cost per square foot than other parts of the house can create extra living space or entertainment.  As with crawlspace foundations, there is easy access for repairs.  However, unlike slab and crawlspace foundations, there is protection from storms and weather for you and the residents of the home.  The disadvantages of a basement foundation are increased costs.  Because of the added materials, labor, and square footage, the costs on installation are the most time consuming and expensive.  Another disadvantage is lack of natural light.  Because the foundation is underground, there are no possible options for windows, unless you create a walkout. 

    Ultimately, the decision on which foundation you choose is personal preference.  There is no foundation type that “holds up” better than another.  However, if you do experience flooding or mold issues in your Oxford, MS home, give SERVPRO of Oxford/Batesville/Clarksdale a call at 662-281-1881!!

    Certified: SERVPRO Cleaned – a defensive cleaning program

    6/15/2020 (Permalink)

     Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

    Let us help you get back to business

    As our communities re-open, we are all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we have developed a program to help your business meet the new higher standard of clean that is now expected.

    Certified: SERVPRO Cleaned is a defensive cleaning program we are offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you have selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

    Extensive training and specialized products

    As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

    From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

    3 C’s – Consult, Clean, and Certify

    When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

    • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
    • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
    • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

    Call today for a Certified: SERVPRO Cleaned consultation

    We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home.

    Call SERVPRO of Oxford/Bateville/Clarksdale today at  662-281-1881 for your Certified: SERVPRO Cleaned consultation.

    * #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

    Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

    Here For Our Community

    6/3/2020 (Permalink)

    Here at SERVPRO of Oxford/Batesville/Clarksdale we love giving back to our communities.  Due to the CDC’s recommendations of cleaning and sanitizing high touch areas we decided to give back to our Oxford and Batesville communities by proactively cleaning the vehicles of our first responders.  We reached out to the police chief of the Oxford Police Department, Batesville Police Department, University Police Department, and the Chief of the Oxford Fire Station and they gladly accepted our offer. So, we set up a time to clean the squad cars and fire engines.  We used our ULV fogging machines to distribute the disinfectant, then followed up with a wipe down of high touch areas such as the steering wheel, door handles, and radios. 

    We appreciate their service during this unprecedented time, and it was a great way to help them so they can continue to serve and protect the citizens of our communities. 

    We are Cleaning Experts

    3/19/2020 (Permalink)

    SERVPRO is Here to Help during this time of need

    During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

    Specialized Training

    We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

    The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

    Specialized Products

    The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

    Call Today for a Proactive Cleaning

    If your home or business needs deep cleaning services, call the experts today – SERVPRO of Oxford/Batesville/Clarksdale at 662-281-1881

    Thermal Imaging

    2/18/2020 (Permalink)

    Thermal imaging was first developed for military use during the Korean War.  This kind of imaging uses temperature to distinguish hot and cold temperatures through walls and long distances.  It is used by firefighters to see through smoke and find people; It is also used by law enforcement to locate suspects and handle search and rescue efforts.  But those aren’t the only ways it can be effective or helpful. 

    How We Use Thermal Imaging

    We use it to locate water trapped within walls or floors.  Water damage can create long term issues if not detected soon enough.  That’s why it is important to catch the source of the water and correct the problem and dry out any affected materials before it is too late.  Thermal imaging may be the solution before one has to take a destructive approach.  Although, thermal imaging cannon “see” water, it can detect differences in temperature that could indicate a location to test.  This is just one of the reasons why SERVPRO of Oxford/Batesville/Clarksdale can be of service to you.  If you suspect water damage, give us a call at 662-281-1881. 

    Continuing Education

    2/7/2020 (Permalink)

    SERVPRO offers various Continuing Education classes to insurance agents and adjusters as well as Real Estate professionals.  These courses are a great way to learn more about the mitigation and restoration industry and the various ways we can help your customers. 

    SERVPRO of Oxford/Batesville/Clarksdale offers these courses:

    • Understanding the Restoration Industry: Property Fire Damage Restoration
    • Understanding Mold in the Restoration Industry
    • Restoring Contaminated Buildings
    • Restorative Drying for Water Damage
    • Cleaning and Restoring Smoke-Damaged Contents
    • Deodorization of Malodors
    • Mitigation Awareness and Response Seminar (MARS)
    • Ethics
    • Biohazard Cleanup

    If you are interested in attending a CE class, reach out to your SERVPRO Marketing Rep to find out how you can be a part of this learning experience and receive CE credits.  Or you can call the office at 662-281-1881. 

    Our Vision

    1/9/2020 (Permalink)

    SERVPRO Industries Vision statement is:

    “To be the premier cleaning and restoration company in the world.”  

    That statement could not be more true to those of us at SERVPRO of Oxford / Batesville / Clarksdale. Our goal and core values are to be the best of the best for our customers. This means requiring our technicians to become certified within the IICRC (Institute of Inspection, Cleaning and Restoration Certifications) standards. Whether our team is helping a customer who has had storm or fire damage or if we are cleaning carpet and upholstery, we strive to be the leader in the industry. 

    This is why SERVPRO of Oxford / Batesville / Clarksdale should be your first and last choice for your cleaning and restoration needs. We are always “here to help.”

    We Are The Professionals

    1/9/2020 (Permalink)

    We get lots of general cleaning calls but every once in a while, we get the occasional off the wall request that no one else can tackle. Some of these include:

    Biohazard

    Cleaning up after a bio hazard situation requires a specific process for removal and disposal, as well as Personal Protective Equipment. One should not attempt to handle this situation without professional help. SERVPRO is certified and can clean and remove all affected areas and materials properly. 

    This could be from blood or trauma, hoarding, sewage, and chemical or gas spills. 

    Vandalism 

    Paint can be a tricky thing to clean up. But, when one vandalizes another’s property, it can be traumatizing. SERVPRO has skilled professionals and specific chemical combinations to remove graffiti and paint. 

    So, if you have a situation that requires professional services, give SERVPRO of Oxford / Batesville / Clarksdale a call at 662-281-1881.

    Coming Together For Our Communities

    10/23/2019 (Permalink)

    Overview of the golf carts and SERVPRO tent at the 14th Annual SERVPRO of Mississippi Golf Tournament An outstanding view of the layout provided for the guests attending the SERVPRO golf tournament.

    Every year SERVPRO of North Mississippi gets together to fellowship and play in a golf tournament with the various franchises and a few select guests that were invited by each.  This year the 14th Annual Golf Tournament was held on October 9 at the championship golf course at Old Waverly Golf Club.  Five franchise owners and their marketing teams were involved and around sixty guests. 

    This tournament allows each of the owners and marketing team to connect with many members of the communities they service.  As always, SERVPRO is committed to helping all the people needing our services.  Therefore, we work hard to find out the needs of the community so we can better serve you. 

    It was a beautiful day of coming together and enjoying a nice round of golf on one of the most sought-after courses in Mississippi.  Those of us at SERVPRO of Oxford / Batesville / Clarksdale were happy to be a part of such a great day of fellowship. 

    Cleaning is our specialty, too!

    4/2/2019 (Permalink)

    SERVPRO of Oxford/Batesville/Clarksdale is more that just a water and fire damage restoration company.  We also do commercial and residential cleaning.  This also can sometimes include biohazard cleaning jobs. 

    This home was occupied by someone with a disability.  They were unable to clean up after themselves and were later hospitalized.  The homeowner’s family wanted the home to be clean and refreshed when he arrived home.  So, they called SERVPRO of Oxford/Batesville/Clarksdale to help with their cleaning needs.  Our technicians went through the home with a fine-tooth comb and honestly made it shine when they were done.  The homeowner was able to come home to and rest without the mess. 

    If you would like a cleaning estimate contact SERVPRO of Oxford/Batesville/Clarksdale.  We are here to help!!

    Why you should have your HVAC system cleaned

    2/21/2019 (Permalink)

    Ventilation systems are often the biggest culprit in poor indoor air quality.  Did you know that your HVAC system is the lungs of your home?  It takes air in and breathes air out, circulating air and contaminates 5 to 7 times a day, on average. 

    Some of these contaminants are:

    • Dust and dander
    • Pollen
    • Odors
    • Dirt and Debris
    • Other contaminants

    These contaminants can be harmful to all occupants, but some may be more sensitive than others.  Allergy and asthma sufferers as well as elderly and young children could be more susceptible to the types of poor indoor quality that air duct cleaning can help address. 

    Another reason to have your heating and cooling system cleaned is for energy savings.  According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted.  Contaminants cause the systems to work harder and shorten the life of your system.  When the HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. 

    To schedule your HVAC cleaning call SERVPRO of Oxford/Batesville/Clarksdale at 662-281-1881

    Giving Back

    2/19/2019 (Permalink)

    Here at SERVPRO of Oxford/Batesville/Clarksdale we love giving back to our community year-round, but especially during the holidays.  This past Christmas our marketing team volunteered for the Salvation Army and rang the bell at our local Wal-Mart.  They were able to spread holiday cheer and help families in need by accepting donations from passing patrons. 

    But, one of our favorite ways to give back is giving back to those whom have served our country.  We have several employees that sacrificed their lives for our freedom, so this cause is near and dear to our hearts.  We reached out to the personnel at the Veterans Home and asked what their residents would like to receive.  Turns out they needed long sleeve t-shirts.  So, our marketing team ventured out and purchased around 20 t-shirts and wrapped them all individually.  It was such a blessing to be able to give back and support our local veterans. 

    We have exciting news!!

    2/19/2019 (Permalink)

    www.SERVPROsalinecounty.com

    We have exciting news! Our owners, Steve and Tara Jones, have recently purchased a BRAND-NEW franchise in Saline County, Arkansas!  We are so happy to be expanding our business and helping others in Arkansas.  Our office/shop is located in Bryant and we are working hard at building our team.  At SERVPRO of Oxford/Batesville/Clarksdale and now SERVPRO of Saline County, our goal is to be the premier cleaning and restoration company in the markets that we service.  Our grand opening is scheduled for March 1, 2019.  So, check out our website for Saline County, www.SERVPROsalinecounty.com and keep an eye on the exciting things we are working on!  We are so thankful and blessed to be able to expand our business and now have more opportunities to help.  #heretohelp

    SERVPRO Storm Team

    1/25/2019 (Permalink)

    Our Production Technicians getting ready for departure to Wilmington, NC

    Disasters can strike at any moment, especially when you least expect it.  These disasters can come in the form of a tornado, tropical storm, or a hurricane.  And when these disasters strike, SERVPRO is ready.  Storm teams become activated and franchises from all over the country work as a team to help local franchises service the areas affected from the storm. 

    SERVPRO of Oxford/Batesville/Clarksdale has been apart of several storms over the past 3 years.  Our first storm event was in Baton Rouge, LA.  While there, were able to help many families begin the process to get back to preloss condition.  Our team extracted water, removed debris, and set drying equipment and monitored the progress.  After Baton Rouge, we traveled to Kansas City to help with flood damaged homes and businesses.  We then traveled to Houston, TX in the summer of 2017 after Hurricane Harvey wreaked havoc on the city.  We were able to help around 25 families with in 4 weeks.  Our most recent event to travel to was Wilmington, NC after Hurricane Florence struck the coast.  Our teams were there for almost a month and helped close to 20 homeowners. 

    During storms we see many different situations and our technicians get valuable experience that we use in our every day jobs.  We strive to help communities afar and in our own backyard.  When disaster strikes, SERVPRO of Oxford/Batesville/Clarksdale is faster to any size disaster!

    Emergency Ready Program

    1/25/2019 (Permalink)

    It is estimated that over 50% of business that close due to fire and water damage never re-open.  SERVPRO of Oxford/Batesville/Clarksdale offers various services for residential and commercial buildings.  However, one of our most valuable resources for our commercial businesses is our Emergency Ready Plan.  Our ERP provides your business with a quick reference of important building and contact information.  Our marketing team works with a maintenance professional to find quality information, such as water cut off areas, to help you or your employees be ready for a disaster.  This process allows you to be prepared and proactive rather than simply reacting to a disaster situation. 

    If you would like to have access to our FREE Emergency Ready Program, call SERVPRO of Oxford/Batesville/Clarksdale at 662-281-1881.

    Highly Trained Technicians

    1/13/2019 (Permalink)

    Here at SERVPRO of Oxford/Batesville/Clarksdale our technicians are IICRC certified.  They receive training in water mitigation, mold remediation, fire restoration, and general cleaning.  This allows us the perform at the standards that you deserve. 

    The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.

    Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

    Initial Franchise Training

    SERVPRO Corporate Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation.  This is the foundation of the training program designed by SERVPRO.  The process is a 15-day hands-on course that provides the owners with valuable information

    Employee Certification Training

    The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:

    • Crew Training
    • Fire Restoration
    • Water Restoration
    • Carpet & Upholstery Cleaning

    e-Learnings 

    SERVPRO has a plethora of web-based training.  Technicians and office staff have access to learn and tests their knowledge on industry standards and professional quality.  These courses often are video presentations as well as support materials that challenge our technicians to be the best they can be for our customers.