Recent Posts

We're There When You Need Us - 24/7/365

6/14/2021 (Permalink)

A worker in PPE mops the floor as part of an emergency cleaning in Oxford, MS. We'll be there when you need us, 24/7/365

Wouldn't life be convenient if everything stayed on schedule?  Everything happens on schedule, and the weekends are only for rest and relaxation.   Maybe in a perfect world… 

But this is the real world.  Disasters never take a day off.  Sometimes the emergency you experience is at 3 am.  A burst pipe isn't going to wait until Monday morning.  The lightning bolt that zaps the tree in front of your house, sending it crashing into your living room doesn't care that you were trying to sleep.  Once the fire department extinguishes the blaze, someone's got to come out and start to clean up the mess.

That's when you call SERVPRO of Oxford/Batesville/Clarksdale!  Did you know that we have a team on-call every weekend?  Your call will be answered 24/7, and we'll be there when you need us.  We are Faster to Any Size Disaster.

When you experience a fire loss, have water damage, or experience an urgent emergency, you need to know that someone is available to help you immediately.  Call SERVPRO of Oxford/Batesville/Clarksdale today at 662-281-1881.  Any time of day or night, we'll make it "Like it never even happened."

Preparing for a Cookout?

6/11/2021 (Permalink)

A BBQ grill is ready for use with an American flag as a backdrop in Clarksdale, MS Before you have that Fourth of July cookout, make sure you revisit our BBQ safety tips!

The Fourth of July will be here before you know it, and Americans are itching to partake in one of their favorite pastimes: the cookout! According to the Hearth, Patio & Barbecue Association, 64% of US adults own a grill or smoker – that's almost two-thirds of the population! The massive popularity of outdoor cooking can end badly if proper safety precautions are not observed. So let's run through a few safety tips to make your cookout a success!

Sure, you know your grill, but how well do you really know your grill? Keep a copy of your manual if possible; alternately, it should be available on the manufacturer's website. . Become familiar with your specific model, as features and functions differ between grill models.

Location, Location, Location! A grill should only be set up on a flat surface so it cannot tip over.  Set up a grill pad or splatter mat underneath your grill to protect your deck or patio. Consult your manual for the minimum keep-clear distance required for your grill.  If you're using a gas grill, make sure to check for a propane leak.  Just apply a light soap and water solution to the hose, then turn on the gas. If you see any bubbling, you've got a leak that needs to be fixed before going any further!

Always make sure to clean the grease off the grill before using it again.  Keep it clean!  Make sure to have baking soda on-hand in case of a grease fire. Should the flame go out, turn off the grill and the gas and give it at least five minutes before re-lighting it.

Charcoal grills cause more fires than gas grills, so always proceed with caution. Allow the coals to cool completely before disposing of them in a metal container.

We know that cookouts usually aren't complete without a few adult beverages of choice, but if you're in charge of the fire, keep it in check to avoid carelessness!

All of us at SERVPRO of Oxford/Batesville/Clarksdale love a good cookout, but we know that accidents sometimes happen. We're always here to help. Give us a call at 662-281-1881. Fire & Water – Cleanup & Restoration. We'll make it “Like it never even happened.”

Water vs Laminate Flooring

6/3/2021 (Permalink)

Closeup of standing water on a customer's laminate floor in Water Valley, MS A burst pipe saturated the laminate flooring of this Water Valley, MS homeowner.

Laminate flooring is one of the most popular types of flooring in homes today, and the trend doesn't appear to be going away any time soon.  The lower price point and realistic wood finishes are the perfect choice for homeowners wanting to upgrade or renovate their homes with a luxury feel.  Laminate floors are also popular in newly built homes.  The quality of the laminate has greatly improved over the years, with some brands claiming to offer waterproof laminate flooring.  While this sounds ideal, the idea of completely waterproof laminate flooring is a bit misleading.

Many types of laminate flooring can withstand the wear and tear and occasional spills of everyday use.  As long as a spill is wiped up immediately, most laminate stays in good shape.  Should your home suffer water damage from other sources, such as a leaking appliance or burst pipe, the reality is that your flooring would most likely need to be replaced.

Laminate flooring is manufactured, so once the materials start to take on water, the underside starts to break down due to saturation.  There are signs to look for if you think your laminate flooring might have water damage.  The planks that typically lay flat could start splitting or bubbling.  They could begin to buckle.  Should you notice discoloration or visible mold, your floor is definitely damaged and needs to be replaced.

If you've experienced water damage, give the pros at SERVPRO of Oxford/Batesville/Clarksdale a call at 662-281-1881.  We'll take out the ruined floor and make it "Like it never even happened."

We're always here to help.

Water Damage from Another Tenant in a Multi-Unit Dwelling

5/27/2021 (Permalink)

Work truck preparing to fix water damage at an Oxford, MS condo Should your multi-unit dwelling suffer water damage from a neighbor, be familiar with your building's bylaws to determine fault.

Living in a multi-unit dwelling comes with its own set of pros and cons, but what happens when something goes wrong? Your home could experience water damage from another unit in the dwelling. What happens then? Are you responsible for getting it repaired yourself? Laws vary throughout the country, but the tricky answer is that “it depends.” Mostly, it depends on what was damaged and the location of the damage. Most condos and townhouses have a Homeowners Association (HOA) that spells out what happens when a unit is damaged. In many cases, the bylaws cover “common elements” and damage in a unit is the responsibility of the owner. Should an incident be caused by negligence of one owner, resulting in damages to another owner's property, the negligent owner's liability insurance could come into play.

There are some things to look for to stop water damage before it becomes a problem. One of the major culprits is blocked gutters. Keep your gutters clean and clear so they don't overflow and cause an issue. It is also important to ensure your appliances are maintained. Refrigerators, dishwashers, and washing machines can leak into a neighbor's unit, and you would likely be on the hook for the bill. Follow a maintenance schedule for your appliances to keep them working properly. Does your condo or townhome have a sump pump? These are often the cause of water issues in multi-unit dwellings. While the HOA is usually the owner of the sump pump, they're sometimes located in a particular unit, meaning that the owner needs to make sure it is operating efficiently.

In short, make sure you are familiar with the bylaws of your multi-unit condo or townhome. Should any damage occur, it's a good idea to consult the bylaws to ensure you're following the proper steps to get the problem solved. Should your condo or townhome experience a water loss, give us a call at SERVPRO of Oxford/Batesville/Clarksdale at 662-281-1881.  We're available 24/7 and quick to the scene to make it “Like it never even happened.”

The 2021 Atlantic Hurricane Season

5/14/2021 (Permalink)

The SERVPRO of Oxford/Batesville/Clarksdale work truck sits in front of a home damaged by Hurricane Sally in Gulf Shores, AL Our storm team hit the road, ready to help once Hurricane Sally left a path of destruction in Gulf Shores, AL.

The 2020 Atlantic hurricane season shattered records.  The National Hurricane Center had to move on to the Greek Alphabet for storm names after the season produced thirty named storms.  Once a tropical storm has maximum sustained wind speeds of 74mph, it is then classified as a hurricane.  This happened thirteen different times in the 2020 hurricane season.  Should the wind speed increase above 111mph, it is then considered to be a major hurricane.  Six of the thirteen 2020 hurricanes met the criteria for a major hurricane.

The official 2021 Atlantic hurricane season begins June 1st and runs through November 30th.  The past six hurricane seasons got a jumpstart on the date, so as of this year, the National Hurricane Center will begin issuing tropical weather outlooks for the Atlantic on May 15th, 2021.

Last year's hurricane season was so turbulent, that means the 2021 season shouldn't be so bad, right?

Not so fast.

Experts predict an above-average probability for a number of major hurricanes to make landfall in 2021.

While tropical weather doesn't usually reach Northern Mississippi, SERVPRO of Oxford/Batesville/Clarksdale keeps an eye on potential hurricanes and stand ready to assemble a storm team to go to the affected area and assist if it becomes necessary. 

We're always here to help.

Grease Fire Safety

5/13/2021 (Permalink)

Charred aftermath of a grease fire in Lauderdale, MS Have the proper tools on hand to put out a grease fire before it gets out of hand!

Beginning in 2020 and continuing through today, as a result of the coronavirus pandemic, more people than ever turned to their own kitchens to relieve stress and feed their families. The rising numbers of new home chefs call for a reminder of basic kitchen safety.

Kitchen Safety 101

Always give your full attention to cooking. It's sometimes difficult to do when family members are both working and schooling from home, but it is essential. Forty-nine percent of home fires begin with cooking equipment, and thirty-three percent of those are from unattended equipment! A moment's distraction could end in tragedy.

A grease fire is the most common type of kitchen fire. Pay attention to your settings -- your burner is too hot if the oil is smoking! Should a fire develop, turn off the heat immediately! When frying on the stovetop, always have a lid nearby to suffocate a fire. A large box of baking soda is imperative to keep on hand to put out a small grease fire. Resist the urge to pour water on a grease fire – it will only make it worse! Every kitchen should also be equipped with a fire extinguisher.

Once you've finished cooking, always clean up any grease splatter on and around the stove. Thoroughly clean the heating elements or glass top so remnants cannot catch fire the next time the stove is in use.

Cooking is a fun and relaxing activity, but sometimes things do go wrong. Should your kitchen become damaged from a fire or water, give us a call! SERVPRO of Oxford/Batesville/Clarksdale is available 24/7 at 662-281-1881. Call in the professionals and we'll make it “Like it never even happened.”

We're always here to help.

The Dangers of Nocturnal Tornadoes

5/4/2021 (Permalink)

Dark clouds roll in at night Nighttime tornadoes can be both devastating and deadly.

The recent tornado emergency in Tupelo, MS highlights an uneasy fact about many Southern tornadoes:  They strike in the dark hours of the night.  Tornadoes are massively unpredictable.  A small funnel cloud descending from a strong thunderstorm can explode into a  monster once it touches the ground.  It's bad enough when they happen during the daytime, but the danger intensifies exponentially once a tornado touches ground at night.

Tornadoes that strike between 9 pm and 6 am are known as Nocturnal Tornadoes.  These tornadoes are more than twice as likely to be deadly for a number of reasons.  Primarily, it's next to impossible to see a tornado at night.  Meteorologists rely on storm spotters to let them know if they confirm a tornado on the ground; fewer spotters are on the road late at night, so that makes it more difficult to broadcast precise, accurate information about the location of a tornado.  Not only that, more people are usually asleep late at night, so they might miss the warnings altogether.  While tornado sirens typically go off during a storm, someone who lives further away from the siren might not be able to hear it over the sound of the rain.  A sound sleeper may not wake at all, which could be devastating if they live in a mobile home or other structure unlikely to withstand high tornadic winds.

Nocturnal tornadoes have a higher likelihood of striking in southern states.  The states with the highest percentage of tornadoes that strike at night are Tennessee (46%), Arkansas (43%), Kentucky (42%), and Mississippi (39%).  Southern states are vulnerable to nighttime tornadoes for many reasons.  Winters are generally mild in the South, which means that a tornado can strike at any time of year.  Once the time changes in late fall, it gets dark much earlier, making any potential tornadic weather more dangerous.  Additionally, Southern states have a much higher instance of residents living in mobile homes.  These factors overlap as a very real threat of danger whenever tornadoes are a possibility. 

There are some tools available to assist those in vulnerable areas.  The National Weather Service sends wireless emergency alerts, as well as many weather apps available on Android and iPhone.  NOAA weather radios are also available; they broadcast a loud tone, followed by the weather warning.  This could be enough to startle awake a heavy sleeper with enough time for them to get to safety.

Tornadoes are unpredictable and potentially devastating.  Should your home or business suffer a loss from a tornado, SERVPRO of Oxford/Batesville/Clarksdale is always here to help.  Give us a call at 662-281-1881 to discuss your needs.  We're available 24/7/365.  We'll make it "Like it never even happened."

COVID-19 Cleaning for Your Oxford, MS Business

5/3/2021 (Permalink)

A worker in PPE fogs the bathroom as part of a COVID-19 cleaning in Oxford, MS A COVID-19 cleaning will safely get you ready to reopen faster. Call us for more details.

COVID-19 is still a very real presence in the United States.  While cases have thankfully dropped in many states, they have not gone away altogether.  So if an employee at your business contracts COVID-19, your business may have to shut down, causing lost revenue.  You definitely don't want to go down that route again, so what do you do?

SERVPRO of Oxford/Batesville/Clarksdale proudly offers COVID-19 cleanings for your business!  What's involved with a COVID cleaning?  We suit up and arrive at your location and decontaminate the location, adhering to CDC guidelines.  We'll fog the entire space, making sure to thoroughly cover highly-traveled areas, such as breakrooms and bathrooms.  Next, our crews wipe down all high-touch areas, including tables, chairs, sinks, and doorknobs.  All walls are wiped down and bathrooms thoroughly cleaned before the floors are swept and mopped.  Once we're finished with your building, we re-sanitize our transport vehicle to ensure the disinfection is complete. 

Give us a call today at 662-281-1881 so we can discuss your needs.  We will go to great lengths to make your COVID-contaminated office "Like it never even happened." 

We're always here to help.

End of Semester Dorm Cleaning in Oxford, MS

4/9/2021 (Permalink)

A college student sits on stairs while studying Let us focus on cleaning so they can focus on their studies.

The end of the semester will be here before you know it.  Do you have a son or daughter in campus housing?  Finals will be here soon, and the deadline for checking out of their rooms is within 24 hours of their last final exam.  Their rooms need to be clean at checkout, or the school will assess charges to their account.  You know how that goes in most cases -- you wind up with the bill.

Your student should have received a Room Condition Report at move-in.  This is what will be used to assess damages to the rooms and the resulting fees. 

Final exams for the Spring semester are April 26-30, 2021.  Your student has hopefully started preparing for finals, but it's easy for the room cleanup to get lost in the chaos of it all.  The student is expected to thoroughly clean the room, wipe down all of the furniture and appliances, wipe down the closets, window sills and blinds.  Mirrors and windows need to be cleaned, and the room needs to be swept and mopped.  If the room is left unclean or unsanitary, including the furniture, the school will not consider that as normal wear and tear.  It will be classified as damaged and fines will be assessed.  The same goes for large marks on the walls beyond scuffs.  The most recent fee listing for an unclean room charges a minimum of $25 per bag of trash removed.  That could add up very quickly!

What if there was another way?  Leave the cleaning to us!  SERVPRO of Oxford/Batesville/Clarksdale is always here to help.  Give us a call at 662-281-1881.  We would be happy to discuss your needs and come up with a plan to get their room back up to school standards.  Your child could study for their final exams and prepare to move out in peace.

Living on campus can be wild.  We'll help make the mess "Like it never even happened."

Fireplace Maintenance Tips for Your Clarksdale, MS Home

3/29/2021 (Permalink)

Closeup of a crackling fire Keep your fireplace maintained to enjoy it for years to come.

The first cold snap of the winter season generally leaves people running for the fireplace to keep their homes warm.  While fireplaces generally do a great job of maintaining a comfortable temperature in the home, they do require maintenance.  This is especially true when your fireplace has been unused since the previous cold season.

Without proper maintenance, you're left with a potential fire hazard.  A sparking ember could jump from the fireplace and land somewhere flammable.  Creosote buildup could cause a chimney fire.  Should smoke drift from the fireplace and into the room, it is a sign that you should extinguish the fire and have your fireplace serviced immediately.  When smoke gets into a room, it greatly reduces the quality of the air inside.  This could be dangerous for those with respiratory illnesses.  Carbon monoxide could also enter the room, which can quickly become a deadly situation without a working carbon monoxide detector.

The best thing to do to keep your home and family safe is have a professional chimney sweep out to inspect, clean, and test your chimney yearly.  They get busy during fall and winter, so you might find it easier to book one in the summer.  It's also important to note that you should have a chimney sweep out to inspect the chimney if you've just moved into the home.

Should the unthinkable happen and you do experience a fire loss, the professionals at SERVPRO of Oxford/Batesville/Clarksdale are ready to help.  Give us a call at 662-281-1881.  We'll get right to work to make it "Like it never even happened."