Recent Posts

Commercial Sewage Loss at Oxford, MS School

10/21/2020 (Permalink)

Sewage losses can be caused by many things like backed up sewer lines or infiltration of tree roots.  Whatever the cause, the damage can be messy and should not be addressed as a basic cleaning.  Sewage waste can be extremely hazardous and needs the attention of professionals. 

Recently we were called out to a local school here in Oxford, MS.  The sewage line had become clogged and waste was coming up through the drains in the bathrooms and seeping into classrooms and offices.  We had first responders arrive immediately to assess the damage so the crews could load up and get there quickly.  Thankfully, the contractors had built the walls to where there was a gap in between the sheet rock and the floor.  This saved the school from having category 3 water affecting the walls which made cleanup much easier.  Our team extracted all the standing water and waste and treated the floors with antimicrobial and disinfecting agents.  Because of the quick response we were able to get the areas cleaned up so the students could return to a safe clean environment the next day!

So, if you experience a sewage loss in your commercial building contact SERVPRO of Oxford/Batesville/Clarksdale at 662-281-1881. 

Prevent Carpet Mold After Water Damage

10/12/2020 (Permalink)

If your home has experienced water damage, mold can quickly become an issue.  It does not take much water for mold to begin forming.  This is especially true for surfaces such as carpet.  Here are 5 steps for preventing mold in your carpets after water damage:

  1. Remove water as quickly as possible: Use a wet/dry vacuum to clean up as much water as soon as possible.
  2. Use fans to speed up carpet drying process: It can take several days for fans to completely dry a water-damaged area.
  3. Use a de-humidifier to dry out the room: these machines remove excessive moisture, which makes the air feel cooler and limits mold and mildew growth.
  4. Steam clean carpet and flooring
  5. Sanitize walls and baseboards: anything touched by storm water should be sanitized. Clean all walls, hard-surface floors and other household surfaces with soap and water.

Often the best choice to ensure these steps are followed is to hire a professional remediation company. Here at SERVPRO we have a specialized team of technicians that are eager to help you restore the flooring in your home or determine if it is unsalvageable. Call us at 662-281-1881 for help!

Dealing with Water Damage Caused by Fire Sprinklers

10/12/2020 (Permalink)

Fire sprinklers are an excellent way to protect your home or office from a fire, however, malfunctions or accidental discharges can also leave behind a lot of damage.  One of these accidents could be caused by:

  • a nearby heat source such as an engine or candle
  • a sudden freeze followed by a thaw
  • corrosion within the sprinkler (make sure to have your sprinklers inspected regularly to prevent this)

An accidental discharge will most likely be an easy cleanup, but it is important to take care of it early. If the sprinklers are cut off soon after they begin discharging, the mess can be dried up using some towels and a mop. However, if the sprinklers are not turned off right away, the problem becomes much larger and will likely require the services of a professional water remediation company. After an inspection and assessment of the property, the team will get to work on water extraction and removal using state-of-the-art equipment and proven methods. The next step of the restoration process is drying and ventilating the soaked area. This will prevent further damage and mold growth.  Here at SERVPRO we have unique equipment to make the drying process as quick as possible. 

National Fire Prevention Week

10/8/2020 (Permalink)

Dalmation dressed as fire fighter and other dog holding up a sign with the Fire Prevention Week campaign photo Fire Prevention Week October 4-10, 2020

Fire Prevention Week began in 1922 and has been sponsored by the National Fire Protection Administration ever since.  In 1925 it became a national observance which makes it the longest-running public health observance in the US.  This year’s campaign “Serve Up Fire Safety in the Kitchen!” and is observed October 4 through October 10.    The goal of the campaign is to educate the public on the easy ways they can take to keep themselves, and those around them, safe in the kitchen. The number one cause of home fires and injuries is cooking.  This week fire fighters educate and provide life saving information to children, teachers, and adults across the US in hopes of reducing the amount of fire related injuries and deaths.

You can learn more about fire safety by visiting the NFPA website.

How Thermal Foggers Work to Remove Smoke Odors in your Home or Business

9/8/2020 (Permalink)

Even after a fire is extinguished, smoke and the odor that accompanies it will likely linger and spread to surrounding rooms.  Odors are often not as pressing of a concern in the earliest stages of fire restoration; however, it is important to remediate this issue as quickly as possible.  Trapped odors left for too long can become stronger and harder to remove as time goes by.

Thermal fogging is one of the first choices in deodorization because it is done using a versatile and lightweight unit that can easily move from room to room.  It works by superheating specially formulated odor removal solutions into a vapor that can penetrate porous materials.  Porous materials such as fabric and drywall are often the biggest culprits of holding onto smoky odors. 

Depending on how severe the damage is, other methods of odor neutralization may be used.  Other options include:

  • Hydroxyl Machines
  • Ozone Generators
  • HEPA-Filtration Air Scrubbers

Removing/neutralizing odors after a fire may seem like an impossible task, but our SERVPRO team of technicians can manage these conditions quickly and efficiently.  For more information call us 662-281-1881!

Is Storm Water Clean Water?

8/26/2020 (Permalink)

People often perceive storm water to be clean and free of pollutants.  Take for example all the children and pets that love to play in puddles after a rainstorm.  However, that is not always the case.  Especially when water is left stagnant or seeps into your home.  The Institute of Inspection Cleaning and Restoration Certification (IICRC), who sets the standards for the cleaning industry and water damage restoration training, says that there are three levels or types of water damages.

Category 1: Clean Water

This type of water comes from sanitary sources or sources that you would normally get water from.  This may include faucets, burst water pipes, or vertical falling rainwater.

Category 2: Grey Water

This type of water is worrisome if left for a long period or if ingested.  Grey water comes from incidents such as washing machine, toilet, or dishwasher overflows.

Category 3: Black Water

This is easily the worst classification of water.  Black water can cause illness if ingested and has the potential to destroy a home and its contents. Sewer backups, flooded rivers, feces tainted toilet overflow, and stagnant bacteria riddled water all fall into this category.

If you experience water damage in your home after a storm or accident, it is important to act fast.  SERVPRO specialists can quickly assess the scene and determine what remediation steps need to be taken.  With our professional help, your flooded home can be restored to its original condition. Call us at 662-281-1881!

How can we service your local business?

8/26/2020 (Permalink)


Whether you need a simple carpet cleaning or require industrial cleaning services, SERVPRO of Oxford/Batesville/Clarksdale is here to help! Along with deep cleaning floors and specialized Covid19 cleaning, did you know you can rely on us for commercial duct cleaning too?

Maintaining a clean ventilation system is crucial in proper air quality within your office space. Make it a priority to inspect the duct work of your business.  If your HVAC has not been cleaned in recent months, it could be circulating dust, odors, and other contaminants to each room. Not to mention, maintaining clean ducts can extend the life of your equipment.

Here at SERVPRO of Oxford/Batesville/Clarksdale we have trained technicians that can help decide if duct cleaning is necessary.

Other benefits of servicing your HVAC unit include:

  • Helps to restore peak efficiency
  • Helps to eliminate odors
  • Reduced potential for mold growth

Contact us at 662-281-1881 today to discuss your indoor air quality concerns!

Seeking Shelter During a Storm

8/24/2020 (Permalink)

Thunderstorms are quite common during the warm summer months.  However, that does not make them any less frightening and dangerous.  Big storms can be very overwhelming, especially for pets and children.  They can be even more stressful when you are away from your home.  Knowing your shelter options can help relieve some of the added tension of a storm.

Thunderstorms often appear out of the blue. It is important to be aware of proper safety protocols to follow when you are caught in a storm. Here are some alternative solutions for sheltering during a thunderstorm when you are away from home:

  • In a Store or Mall: any commercial structure is a great option for shelter. These buildings are sturdy and a good place to wait out a thunderstorm.
  • In the Car: contrary to popular belief, sheltering from a storm in your car is quite safe, provided you can take proper precautions. Pull over somewhere that is safe, turn off your engine, switch on your hazards and avoid touching anything metal in the vehicle for the duration of the storm. Even your steering wheel, gear shift and radio knobs may contain metal, so keep your hands off just in case.
  • On Low Ground: If you are caught outside away from your car or buildings, make sure to avoid hill tops and other high land. Instead, crouch in an unexposed area away from tall structures. This includes trees, flagpoles, fences, etc.

If you experience storm damage to your Oxford, MS home or office building, our experienced technicians are ready to help. Contact us at 662-281-1881 any time!

Commercial Mold Remediation

8/19/2020 (Permalink)

Mold growth in a working environment can cause serious health effects for both employees and customers.  Once colonization is discovered, containment strategies are critical to prevent cross-contamination where foot traffic and exposed individuals could transfer mold spores to other areas of the building.  There are two important containment strategies to consider when mold is found in your business:

  • Containment Barriers: one of the most effective methods for keeping employees and customers out of contaminated areas is to establish physical barriers with thick poly sheeting. These temporary plastic walls will maximize the efficiency of drying and deodorization.  If needed, we can even remove furniture and unaffected devices from this containment zone before sealing it off from the rest of the building/office.
  • Limiting Air Circulation: mold sports can easily be carried to unaffected areas through a high-powered HVAC system. For effective containment, air circulation must be shut down until remediation has completed.

Mold remediation is a considerable challenge for office buildings.  Optimally throughout the cleaning process your business should be able to continue running.  Effective containment and speedy remediation techniques by our SERVPRO team can make this possible.  Call us at 662-281-1881!

Emergency Water Loss

8/14/2020 (Permalink)

At SERVPRO we deal with emergencies in the homes and businesses of our customers every day. The most common one is a water loss. Usually it is from a broken water line or a busted drain hose that is attached to some appliance. Some keys to mitigating such a water loss is 1) getting the source of the water shut off and repaired. 2) extracting the excess water as quickly as possible and starting the drying process. SERVPRO of Oxford/Batesville/Clarksdale has the experienced staff to mitigate this type of water loss and others. Once the water has been extracted, technicians will utilize equipment to determine the depth of wetness on affected materials. Then communicating with you, the homeowner, and the insurance company a plan will be put in place and action steps taken to make your home “Like it never even happened.” SERVPRO of Oxford/Batesville/Clarksdale is an IICRC Certified Company and our technicians are trained by their (WRT) Water Restoration Technician standards. If you have a need for our services or maybe just a question or two, feel free to call us at 662-281-1881.