Recent Posts

Here For Our Community

6/3/2020 (Permalink)

Here at SERVPRO of Oxford/Batesville/Clarksdale we love giving back to our communities.  Due to the CDC’s recommendations of cleaning and sanitizing high touch areas we decided to give back to our Oxford and Batesville communities by proactively cleaning the vehicles of our first responders.  We reached out to the police chief of the Oxford Police Department, Batesville Police Department, University Police Department, and the Chief of the Oxford Fire Station and they gladly accepted our offer. So, we set up a time to clean the squad cars and fire engines.  We used our ULV fogging machines to distribute the disinfectant, then followed up with a wipe down of high touch areas such as the steering wheel, door handles, and radios. 

We appreciate their service during this unprecedented time, and it was a great way to help them so they can continue to serve and protect the citizens of our communities. 

Do You Have a Fire Extinguisher in Your Home?

3/30/2020 (Permalink)

Accidents happen.  Small fires can happen at home for a variety of reasons.  Fires caused by space heaters, candles, cigarettes, or small grease fires can potentially be put out quickly using a fire extinguisher depending on its severity and size.  However, it is important that you are equipped with the proper extinguisher and the knowledge of how to properly use it. The following are 3 different types of fire extinguishers:

Type A: able to put out burning paper, wood, or fabric

Type B: works best to put our fires caused by oil, butane, or gasoline

Type C: best for electrical fires

These types may be further categorized such as a “2-A” extinguisher vs a “4-A” extinguisher. You may find that it would be best to keep more than one type in your home in order to be better prepared for any type of fire.  If you find that a fire erupts in your home that is bigger than a small grease fire, call 911 immediately.  You and your family’s safety is most important.

If you find yourself in need of Fire Restoration Services, Call SERVPRO of Oxford / Batesville / Clarksdale at 662-281-1881 to help! Our team of trained professionals know how to properly restore your home to make it “Like it never even happened.”

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Oxford/Batesville/Clarksdale at 662-281-1881

Thermal Imaging

2/18/2020 (Permalink)

Thermal imaging was first developed for military use during the Korean War.  This kind of imaging uses temperature to distinguish hot and cold temperatures through walls and long distances.  It is used by firefighters to see through smoke and find people; It is also used by law enforcement to locate suspects and handle search and rescue efforts.  But those aren’t the only ways it can be effective or helpful. 

How We Use Thermal Imaging

We use it to locate water trapped within walls or floors.  Water damage can create long term issues if not detected soon enough.  That’s why it is important to catch the source of the water and correct the problem and dry out any affected materials before it is too late.  Thermal imaging may be the solution before one has to take a destructive approach.  Although, thermal imaging cannon “see” water, it can detect differences in temperature that could indicate a location to test.  This is just one of the reasons why SERVPRO of Oxford/Batesville/Clarksdale can be of service to you.  If you suspect water damage, give us a call at 662-281-1881. 

Water Remediation After a Toilet Overflow

2/13/2020 (Permalink)

A clogged toilet bowl or tank malfunction can lead to a nasty overflow in your home.  Overflowing water can cause severe damage to floors and baseboards surrounding the malfunctioned toilet.   Contaminated water may also seep through walls and insulation down to lower floors if the toilet is found on an upper level.  Water damage requires immediate attention to prevent further damage caused by sitting water.

SERVPRO of Oxford / Batesville / Clarksdale has a team of trained professionals that know exactly how to restore your home in a timely manner.  Upon arrival, our team will identify the extent and severity of the seen and unseen damage.  This is possible using hygrometers and moisture detectors.  These tools allow us to ensure that no water is left to mold or mildew inside wall cavities.  Water is then extracted using heavy duty pumps so that the drying process will be quick and painless.  In some instances, parts of walls and baseboards may need to be removed.  However, we can promise that customers will be walked through their specific remediation plan prior to demolition.  After drying, all areas that were potentially contaminated by the overflowing water are sanitized.  We do this to ensure no future mold or bacterial growth.  

If you find yourself in need of our services, don’t hesitate to call SERVPRO of Oxford / Batesville / Clarksdale at 662-281-1881!

Continuing Education

2/7/2020 (Permalink)

SERVPRO offers various Continuing Education classes to insurance agents and adjusters as well as Real Estate professionals.  These courses are a great way to learn more about the mitigation and restoration industry and the various ways we can help your customers. 

SERVPRO of Oxford/Batesville/Clarksdale offers these courses:

  • Understanding the Restoration Industry: Property Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restoring Contaminated Buildings
  • Restorative Drying for Water Damage
  • Cleaning and Restoring Smoke-Damaged Contents
  • Deodorization of Malodors
  • Mitigation Awareness and Response Seminar (MARS)
  • Ethics
  • Biohazard Cleanup

If you are interested in attending a CE class, reach out to your SERVPRO Marketing Rep to find out how you can be a part of this learning experience and receive CE credits.  Or you can call the office at 662-281-1881. 

Standing Water In Basement or Crawlspace

1/23/2020 (Permalink)

Standing water in a basement or crawlspaces can occur for several reasons.  For example, heavy rain and rain associated problems often cause water damage in basements due to improper grading. In other words, water is not properly directed away from the home and therefore seeps in through cracks in basement walls or the foundation.  Deterioration in foundation can also cause standing water in crawlspaces.  Another common cause of standing water in a crawlspace is humidity from the ground.  If your crawl space has an earthen ground of soil it can be very susceptible to high levels of moisture. Soil acts like a sponge for water coming from above or below.  Water may pool at the ground’s surface creating large puddles. Presently, this may not seem like a huge issue, but standing water in a home’s crawlspace can lead to structural damage, termites, and mold.

SERVPRO of Oxford/Batesville/Clarksdale’s team of trained professionals know exactly how to handle standing water in a basement or crawlspace.  If you have any questions don’t hesitate to call us at 662-281-1881.  We would be happy to answer any questions regarding the importance or proper extraction and how to protect these lower spaces from moisture and future damage.

Our Vision

1/9/2020 (Permalink)

SERVPRO Industries Vision statement is:

“To be the premier cleaning and restoration company in the world.”  

That statement could not be more true to those of us at SERVPRO of Oxford / Batesville / Clarksdale. Our goal and core values are to be the best of the best for our customers. This means requiring our technicians to become certified within the IICRC (Institute of Inspection, Cleaning and Restoration Certifications) standards. Whether our team is helping a customer who has had storm or fire damage or if we are cleaning carpet and upholstery, we strive to be the leader in the industry. 

This is why SERVPRO of Oxford / Batesville / Clarksdale should be your first and last choice for your cleaning and restoration needs. We are always “here to help.”

We Are The Professionals

1/9/2020 (Permalink)

We get lots of general cleaning calls but every once in a while, we get the occasional off the wall request that no one else can tackle. Some of these include:

Biohazard

Cleaning up after a bio hazard situation requires a specific process for removal and disposal, as well as Personal Protective Equipment. One should not attempt to handle this situation without professional help. SERVPRO is certified and can clean and remove all affected areas and materials properly. 

This could be from blood or trauma, hoarding, sewage, and chemical or gas spills. 

Vandalism 

Paint can be a tricky thing to clean up. But, when one vandalizes another’s property, it can be traumatizing. SERVPRO has skilled professionals and specific chemical combinations to remove graffiti and paint. 

So, if you have a situation that requires professional services, give SERVPRO of Oxford / Batesville / Clarksdale a call at 662-281-1881.

How To Dispose of A Real Christmas Tree Properly

1/7/2020 (Permalink)

Christmas has come and gone so now it is time to pack up the decorations and discard of your tree.  If you choose to have a real tree to celebrate the holidays, it is important to know the proper ways to dispose of the tree properly to ensure they are not a fire risk.  One way to discard of your tree properly is recycling.  Check your local city utility service to see if your community offers a recycling service such as curbside pickup.

However, some people choose to burn their trees instead.  If you choose to do so, use extreme caution.  Be sure to check your local ordinances to ensure there is not a county burn ban in place.  Also never burn on dry or windy days.  Select a burn location that is far away from your home, natural areas, and roads.  Be sure to remove all ornaments and cut the tree into manageable sections.  Never leave a fire unattended and have a water source and a shovel to suppress the fire if one occurs.  And finally, call 911 immediately to report any fires.